Last updated: July 20, 2026
TCG Port respects your privacy. This Privacy Policy explains what information we collect, how we use and disclose it, and the choices available to you when you visit tcgport.com, create an account, contact us, or place an order.
TCG Port is an online trading-card retailer owned and operated by Bryan Shaw.
Information We Collect
We may collect information that you provide directly to us, including:
- Your name
- Email address
- Telephone number, when provided
- Billing and shipping addresses
- Account username and password
- Order and purchase information
- Communications sent through email or contact forms
- Return, refund, and customer-support information
- Marketing preferences
When you visit our website, certain information may be collected automatically, including:
- Internet Protocol address
- Browser and device information
- Pages viewed and actions taken on the website
- Referring website or source
- Approximate location based on your IP address
- Cookie and similar technology information
Payment Information
Payments are processed through third-party payment service providers.
TCG Port generally does not receive or store your complete payment-card number. Payment providers may collect and process payment information according to their own privacy policies and security practices.
We may retain limited transaction information, such as the payment method used, transaction status, amount paid, and payment confirmation, for order processing, accounting, fraud prevention, and customer support.
How We Use Information
We may use personal information to:
- Process and fulfill orders
- Accept and confirm payments
- Ship purchased products
- Provide order updates and tracking information
- Create and manage customer accounts
- Handle returns, refunds, disputes, and customer inquiries
- Detect fraud, abuse, security threats, or unauthorized transactions
- Maintain and improve the website
- Understand website traffic and customer interactions
- Send transactional emails related to orders or accounts
- Send promotional emails when a customer has requested or consented to them
- Maintain tax, accounting, and business records
- Comply with legal obligations and enforce our policies
How We Disclose Information
We may disclose information to service providers when reasonably necessary to operate the store, including:
- Payment processors
- Banks and financial institutions
- Shipping carriers and fulfillment providers
- Website hosting and ecommerce service providers
- WordPress and WooCommerce service providers
- Website security, fraud-prevention, and performance providers
- Email-delivery and customer-communication providers
- Analytics and advertising providers
- Google services used for product listings, advertising, website measurement, or account verification
- Professional advisers such as accountants, attorneys, or insurers
These providers may receive only the information reasonably necessary to perform their services.
We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect TCG Port, our customers, or others from fraud, harm, or unlawful activity.
If TCG Port is involved in a merger, acquisition, financing, sale, or transfer of business assets, information may be transferred as part of that transaction.
Selling or Sharing Personal Information
TCG Port does not sell personal information in exchange for money.
Some analytics or advertising services may receive identifiers, cookie information, device information, or website activity when those services are enabled. Depending on the laws of your state, certain disclosures for targeted advertising may be considered “sharing” personal information.
You may contact us at [email protected] to ask about available privacy choices or request that your information not be used for targeted advertising where applicable.
Cookies and Similar Technologies
TCG Port and its service providers may use cookies and similar technologies to:
- Keep the website and shopping cart functioning
- Remember account or checkout preferences
- Maintain website security
- Understand website usage and performance
- Measure the effectiveness of advertising
- Provide relevant product information or marketing
Some cookies are necessary for the website to function. Other cookies may be controlled through your browser settings or a cookie-preference tool when available.
Blocking cookies may prevent certain website, account, shopping-cart, or checkout functions from working correctly.
Email Communications
We may send service-related messages concerning orders, payments, shipping, account security, returns, or customer-support requests.
Promotional emails will include an unsubscribe option. Unsubscribing from promotional communications will not stop necessary transactional emails concerning an order or account.
Data Retention
We retain personal information for only as long as reasonably necessary to:
- Complete transactions
- Provide customer service
- Maintain tax and accounting records
- Prevent fraud and abuse
- Resolve disputes
- Enforce agreements
- Meet legal and regulatory requirements
Retention periods may differ depending on the type of information and why it was collected.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Customers should use unique passwords and protect access to their accounts and email addresses.
Your Privacy Choices
Depending on where you live and applicable law, you may have the right to request:
- Access to personal information we maintain about you
- Correction of inaccurate information
- Deletion of certain information
- A copy of certain information
- Information about how your data is used or disclosed
- Withdrawal from marketing communications
- Opt-out from certain targeted advertising or data-sharing practices
To submit a privacy request, email [email protected] with the subject line Privacy Request.
We may need to verify your identity before completing a request. Certain information may be retained when required for legal, accounting, fraud-prevention, or transaction-record purposes.
We will not unlawfully discriminate against anyone for exercising an applicable privacy right.
Children’s Privacy
TCG Port is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without legally required parental consent.
A parent or guardian who believes a child has provided personal information may contact [email protected] to request review or deletion. Federal children’s privacy rules can apply when a website knowingly collects information from children under 13.
Third-Party Websites
Our website may contain links to third-party websites, social-media platforms, payment providers, or other services.
TCG Port is not responsible for the privacy, security, or content practices of independent third parties. Review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, business practices, service providers, or legal obligations.
The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
Questions or requests concerning this Privacy Policy may be sent to:
TCG Port
Email: [email protected]
Website: tcgport.com